About Phorest

Would you like to create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 11,000 hair and beauty salons in the Ireland, UK, Germany, Australia, Finland, USA, Canada, UAE and Netherlands and the platform processes 7 million appointments a month for hair and beauty consumers. Phorest is the number 1 salon software brand for premium independent salons in those markets and our next goal is to become a platform upon which other companies can build applications for premium salons.

Our system touches every point of the salon experience. We have the in-salon software desktop application, Phorest Go (the native staff application), online bookings website for salons, and custom native apps per salon. In a typical month, Phorest processes 3 million appointments and we send over 3 million SMS and 4 million emails. We process 200k online bookings per month and over 150 custom-built white label native apps.

The Opportunity

• Mid-level product designer position available on the team responsible for creating marketing features.

• You will play a critical role in shaping the future of salon marketing solutions.

• You will be part of an autonomous team alongside a product manager, engineering manager and a dedicated engineering team.

• Partner with product managers to define and evolve product roadmaps.

• Work closely with engineers as you build, iterate on, and ship ideas.

• Join a small group of skilled product designers in building exciting features.

• Help evolve design systems and have a big impact on product vision.

What You Will Do

• You will have hands-on experience working in a product engineering environment, working closely with an engineering team to ensure what was shipped is meeting customer needs. You’re comfortable talking to customers, testing prototypes, and iterating on designs until you’re confident customers will be happy with your solutions.

• You will be designing new features from the initial discovery phase to shipping and iterating on feedback.

• Challenge assumptions. While Phorest has a wealth of industry experience to tap into, with fresh eyes you will still want to validate ideas with our customers, many of which are right on our doorstep, or accessible through our very active community.

• In your team you will be responsible for championing design and how your ideas or solutions address the needs of our clients..

• Through prototyping and talking to clients, you will have a real impact on determining the product roadmap via testing ideas and assumptions. Meeting and talking to clients on a regular basis.

• Bonus: We would love to find someone with previous experience working on or with marketing software. Having an understanding of marketing best practice and what salons are trying to achieve using our solutions.

Who You Are

• At least 3 years experience in a product design role

• Understanding the complexity behind design decisions and being able to communicate with internal and external stakeholders and engineering teams effectively.

• A good grasp of web technologies and their abilities - you don’t need to be able to ship code but understanding how your designs are put into clients hands helps to uncover the opportunities and limitations we have.

• Fluent English is essential.

• The ability to work closely with Product Managers and Developers to get to the heart of the problems we’re trying to tackle.

• A strong understanding of information architecture, user experience, interaction, and visual design for both web and mobile.

• A well-defined visual design taste and a strong attention to detail.

• Experience designing for multiple platforms and screen sizes, using Figma to bring your ideas to life through prototyping and storytelling.

• A can-do attitude with a growth mindset and eagerness to learn.

• The ability to thrive in an ambiguous environment with a high degree of autonomy.

• Having worked in the hair and beauty industry or helped to develop marketing software solutions is a plus. 💅

Benefits

🧘Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.

💰As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.

🚵🏿  We help you travel by providing a bike to work scheme as well as tax saver transport tickets. 

🦸‍♀️We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.

🍼We care for your family and provide Enhanced Maternity and Paternity Benefits. 

🌳We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.

🏠Moving house? Phorest employees get 3 moving days.

Want to learn more about Phorest? Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest. 

Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.