About Phorest

Phorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion-dollar company.

We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster.

The Opportunity

The Data Migration Specialist manages the transfer of customer data from legacy systems into the Phorest platform during onboarding. The role ensures data integrity, accuracy, and security while working to tight onboarding timelines. By handling one of the most critical and complex steps in onboarding, this role builds client trust and ensures a smooth transition to Phorest’s software.

What You'll Do

• Extract, transform, and import client data from legacy systems into the platform, using industry nuance to identify improvement areas.

• Validate data accuracy and ensure compliance with data protection standards.

• Collaborate with Onboarding Specialists and Client Success Managers to align data migration with client timelines.

• Troubleshoot complex data issues and provide solutions to minimise client disruption.

• Maintain detailed documentation of processes and provide feedback to improve migration tools.

• Communicate with clients in a clear, professional way to set expectations and provide updates.

Who You Are

You have:

• A university degree in data or information technology preferred.

• Strong technical skills in data management and migration processes.

• Attention to detail and accuracy in handling large data sets.

• Problem-solving and troubleshooting skills under time pressure.

• Clear written and verbal communication skills.

You are:

• Highly organised and process-driven.

• Customer-focused with ability to build trust through accuracy and reliability.

• Resilient and adaptable in managing multiple migrations simultaneously.

• Collaborative across onboarding and client-facing teams.

Ideally, you have exposure to these languages, tools, and database structures:

• SQL 

• MySQL 

• Python

• PowerQuery M - desirable

• Excel & PowerQuery

• Postman 

• Retool

• Looker 

• Relational Databases

• JSON

Benefits

🧘Your wellbeing is important to us - 2 Wellness Days, and an employee assistance program.

💰As part of our Financial Wellbeing, we provide competitive Compensation, and an Employee Share Purchase Scheme.

🦸‍♀️We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.

🍼We care for your family and provide Enhanced Maternity and Paternity Benefits. 

🌳We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.

🏠Moving house? Phorest employees get 3 moving days.

Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.