Hiring Location

This is a remote position. We are accepting applications from candidates in the following locations for this exciting opportunity:

• USA: Arizona, Connecticut, Florida, Illinois, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas and Utah
• Canada: Ontario, Quebec

About Phorest

Phorest Salon Software is a global leader in salon management solutions. Our platform empowers salon owners and managers to streamline operations, drive revenue, and enhance the client experience. Rooted in a deep understanding of the beauty and wellness industry, Phorest is committed to delivering innovative, growth-oriented technology for professionals shaping the future of self-care.

Phorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion-dollar company.

We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster.

The Opportunity

As the Director of Partnerships – North America, you will lead and scale Phorest’s strategic alliance initiatives in the region. You’ll manage and develop a high-performing team, cultivate influential partnerships, and drive revenue through innovative partner-driven business development strategies. This leadership role is ideal for a dynamic, strategic thinker with deep SaaS and industry experience.

What You'll Do

Strategic Planning

• Develop and execute a robust partnership strategy for North America aligned with Phorest’s growth objectives.

• Identify new opportunities for strategic alliances, with a focus on revenue generation, lead acquisition, and customer growth.

• Set clear KPIs and goals tied to business development and partnership performance.
  
  

Team Leadership

• Manage, coach, and scale a high-performing team of Partner Development Managers.

• Foster a performance-driven, collaborative team culture rooted in Phorest’s core values.

• Conduct regular training sessions to enhance capabilities in SaaS sales, partnerships, and relationship management.

• Own overall sales goals and revenue performance for the partnership team.
  
  

Partner Engagement & Business Development

• Build and maintain strong relationships with key partners including salon groups, agencies, influencers, and industry stakeholders.

• Lead partnership negotiations and structure win-win agreements that align with Phorest’s objectives.

• Act as the executive sponsor and primary liaison for strategic partnerships.
  
  

Cross-Functional Collaboration

• Collaborate with Sales, Marketing, and Product teams to integrate partnerships into Phorest’s go-to-market approach.

• Co-develop joint marketing campaigns and co-branded content with partners to drive mutual awareness and lead generation.

• Relay partner feedback and opportunities to the Product team to shape the roadmap and innovation priorities.
  
  

Performance Monitoring 

• Track key partnership metrics including revenue contribution, deal pipeline, and customer retention.

• Deliver regular performance reports and insights to executive leadership.

• Continuously optimize strategies based on outcomes and evolving market conditions.
  
  

Market Research & Growth Exploration

• Stay current on trends in SaaS, salon software, and beauty tech ecosystems.

• Conduct competitive analysis and identify untapped verticals or geographic opportunities for expansion.

Who You Are

Experience

• 5+ years in partnership sales, business development, or channel sales with strong SaaS exposure.

• 3+ years leading and developing high-performing sales or partnerships teams.

• Proven experience building and scaling partnerships that directly contribute to revenue and market share.

• Field sales experience and comfort collaborating with distributed field sales reps.
  
  

Skills

• Deep understanding of SaaS sales cycles and partner ecosystems.

• Strong negotiation, relationship-building, and deal-structuring skills.

• Analytical and strategic mindset with the ability to act decisively in dynamic markets.

• Strong leadership and interpersonal communication skills across cross-functional teams.

Benefits

🧘Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks. 

💰Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options. 

🤓Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning.

😎We like to have fun, build camaraderie through regular social events. 

👯Phorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group. 

Phorest is an equal opportunities employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.