About Phorest

Would you like to help shape the future of a design team supporting a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 11,000 hair and beauty salons across the UK, Ireland, Germany, Australia, Finland, the USA, and Canada. The platform supports hundreds of thousands of professionals every day and millions of consumers.

Our system touches every point of the salon experience - from the in-salon appointment calendar and CRM with a fully integrated marketing suite to staff apps and payments. Over €4 billion was processed in salons last year using Phorest, and hundreds of thousands of online bookings are created each month.

We also provide salons with amazing client experiences through custom native apps and eCommerce solutions to help sell online 24/7. Why? Because we want to help salons find their dream clients and get them back more often and spending more.

The Design Team

At Phorest, design plays a crucial role in shaping the product experience across all touchpoints. The team is embedded in product areas to ensure consistency and impact at every step of the user journey.

To support our growing organization and scale our design practices, we’re hiring a Product Design Manager. This role will manage a group of talented mid- and senior-level designers, oversee design in product teams without dedicated designers, and work closely with leadership to define and implement principles, workflows, and rituals that will enable the design team to thrive.

You’ll have the opportunity to lead with impact while mentoring and coaching designers, improving how we collaborate, and ensuring design quality across all our products.

The Opportunity

• Lead and mentor a team of associate to senior-level designers, helping them grow their skills and careers.

• Manage and oversee design work across product teams without dedicated designers, ensuring consistency and quality.

• Collaborate closely with product and engineering leadership to establish and refine team principles, processes, and rituals.

• Drive initiatives to evolve our design systems and practices to scale with our growing organization.

• Join a collaborative and supportive design team, working across a suite of products that span web, mobile, and beyond.

• Shape the future of our design team as a key partner in scaling design at Phorest.

What You'll Do

• Manage and mentor product designers, fostering a culture of collaboration, growth, and excellence.

• Act as a design advocate across the organization, championing the value of design in delivering business and customer outcomes.

• Collaborate with stakeholders to scope and assign work to designers, ensuring their workloads are balanced and aligned with their strengths.

• Step in as a hands-on designer when necessary, supporting teams without dedicated design resources by delivering high-quality design solutions.

• Partner with the Head of Product Design to define and implement design principles, workflows, and rituals that empower the team to do their best work.

• Continuously evaluate and improve our design processes to ensure efficiency and scalability as the team grows.

• Work closely with product and engineering teams to align on goals, roadmaps, and project priorities.

Who You Are

• A minimum of 6 years of professional experience in product design (UX/UI), with at least 2 years in a leadership or management role.

• Proven experience mentoring and managing designers, with a focus on professional growth and delivering impact.

• A deep understanding of how to deliver design work that aligns with business and user needs.

• Strong communication and collaboration skills, with the ability to influence stakeholders at all levels of the organization.

• A robust design process that delivers thoughtful, impactful, and scalable solutions.

• Experience working in cross-functional teams and partnering with product and engineering leads.

• A strong grasp of design systems and the ability to contribute to their evolution.

• A passion for creating an inclusive, supportive, and empowering team culture.

Nice To Have

• Previous experience working in SaaS, B2B products, or complex systems with multiple touchpoints (web and mobile).

• Experience designing for industries like salons, beauty, healthcare, medi-aesthetics, or similar domains.

Benefits

🧘Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.

💰As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.

🚵🏿  We help you travel by providing a bike to work scheme as well as tax saver transport tickets. 

🦸‍♀️We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.

🍼We care for your family and provide Enhanced Maternity and Paternity Benefits. 

🌳We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.

🏠Moving house? Phorest employees get 3 moving days.

Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.