About Phorest

Phorest powers over 11,000 hair and beauty salons using our software across the globe. We provide a comprehensive suite of tools designed specifically for salons, spas, and med spas, helping them to streamline operations, enhance client experiences, and grow their business. With a strong presence in the beauty industry, Phorest is dedicated to fostering innovation and excellence.

The Opportunity

We are looking for someone who is passionate about driving Phorest’s continued growth as an integrated Payments company. 

As a Business Analyst, you will be involved in both internal and client / partner facing projects and entrusted to collect, analyse and interpret data from a variety of sources, providing best in class commercial analysis and insight into Phorest’s payment products. You will help define how we measure and evaluate performance in our most crucial revenue lines.

Finally, you will work with both a close-knit commercial and operational team and other internal stakeholders to drive best practice and deliver growth for the business.

What you will do

• Revenue Analysis: Analyse payment data to identify discrepancies, trends, and areas for improvement. Provide recommendations to enhance payment efficiency, reduce costs and protect margin

• Revenue / Opportunity modelling: Work closely with Product + regional teams to build accurate revenue forecasts for current and future product releases

• Budgeting: In collaboration with our Business Performance teams, help to define and agree on commercial targets for all Pay related revenue streams

• Data Analysis: Analyse payment data to identify trends, patterns, and anomalies. Utilise data visualisation tools to create reports and dashboards for business stakeholders

• Competitive Analysis: Stay informed about industry trends, legislation, competitor offerings, and emerging technologies in merchant services to help inform our business strategy

• Process Improvement: Identify opportunities to streamline data collection, reporting, and analysis processes

• Vendor Management: Maintain and grow relationships with current and potential partners

• Provide analysis support on projects, new initiatives and strategic business decisions

Who you are

• Bachelor's degree in finance, business, data science, or a related field;

• Advanced Excel / Google sheets skills;

• Self-starter, who can take the initiative to work independently and solve problems, whilst maintaining a high standard of work;

• Proven experience as a Payments / Business or Revenue Analyst;

• Ability to work in a varied environment, where exact protocol may not be documents

• A proactive and results-oriented mindset;

• Excellent analytical and problem-solving skills;

• Strong communication and interpersonal skills;

• Attention to detail and accuracy in data analysis.

• Experience with Looker or other BI tools

• Experience with international payments systems and practices

• Master's degree in finance or related field

• Professional certifications (e.g., Certified Payments Professional, Certified Treasury Professional)

Benefits

🧘Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.

💰As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme,  Pension, Life Assurance, and Income Protection.

🚵🏿  We help you travel by providing a bike to work scheme as well as tax saver transport tickets. 

🦸‍♀️We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.

🍼We care for your family and provide Enhanced Maternity and Paternity Benefits. 

🌳We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.

🏠Moving house? Phorest employees get 3 moving days.

Want to learn more about Phorest? Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest. 

Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.