Would you like to create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers almost 10,000 hair and beauty salons in the UK, Ireland, Germany, Australia, Finland, USA, Canada, UAE and Netherlands and the platform processes 7 million appointments a month for hair and beauty consumers. Phorest is the number 1 salon software brand for premium independent salons in those markets and our next goal is to become a platform upon which other companies can build applications for premium salons.

Our system touches every point of the salon experience. We have the in-salon software desktop application, Phorest Go (the native staff application), online bookings website for salons, and custom native apps per salon. In a typical month, Phorest processes 3 million appointments and we send over 3 million SMS and 4 million emails. We process 200k online bookings per month and over 150 custom built white label native apps.

The Opportunity

You will join a small team of highly skilled engineers in helping Phorest to quickly evolve, scale and ship great products for salon owners to run and grow their businesses. We leverage outcome-based foundational work, working on the most important things for Phorest long term. This team will enable us to identify, prioritise and mitigate risks that would threaten our future security, availability or agility.

What You’ll Do:

• Working in a small team of engineers whose role is to provide the tooling and capabilities that will allow our product facing engineering teams to continuously deliver high quality software, in a consistent, secure and automated manner. You will help provide the technical foundations that our product is built upon

• Define AWS Cloud infrastructure best practices as well as doing the hands-on implementation of those practices

• Recommend new software component designs or enhancements to existing software products; leading in the implementation of platform components.

• Working on critical infrastructure, improving our shipping frequency and allowing us to deploy in a safe and secure environment.

• Collaborate with software engineers and train developers as needed

• Never stop learning, pursue the latest technologies, always look to improve.

• Quality & high standards really matter to us - you will focus on continually applying high coding standards, excellent attention to detail and a methodological work process.

What we're looking for:

• Experience with cloud development, ideally AWS

• Experience with a variety of cloud based deployment models, such as serverless, containerised, and VM based deployments

• Experience with IaC; Terraform experience ideally

• Ability to work within teams using Source Control Management tools, like git.

• Working with pull requests, hotfixes and various branching strategies.

• Experience setting up CI / CD pipelines for the purposes of automated testing and deployment of components

• Experience working with relational and NoSQL databases, performance tuning and production maintenance and upgrades/migrations

• Good team player with the ability to self-organise and work autonomously

• Ability to inspire and motivate, to improve quality and productivity, maintaining technical innovation and excellence

• Experience in designing, analyzing and building automation and tools for large scale systems

• Experience with programming and scripting. (Python, Bash, etc.. )

• Good familiarity with Linux-based operating systems

• Familiarity with monitoring and/or observability solutions

• Someone that challenges the norm and isn’t afraid to voice their opinion.

Nice to have

• Previous software development experience or demonstrated proficiency in OO software design (Java, Groovy, Ruby)

Benefits

• 🧘 Your well-being is important to us - we provide private healthcare, an employee assistance program, and a free online GP service (WebDoc).

• 💰 As part of our Financial well-being, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.

• 🚵🏿 We help you travel by providing a bike-to-work scheme as well as tax saver transport tickets.

• 🍼 We care for your family and provide Enhanced Maternity and Paternity benefits.

• 🌳 We grow our own timber! We provide a great learning environment including an extensive onboarding program.

• 🤓 Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn Learning.

• 😎 We don’t believe in formal dress codes. We prefer things casual.
  
  

Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest.

Phorest is an equal opportunities employer and we value diversity at our company. Phorest does not discriminate on the basis of race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to chat and see if you could be a great fit.