About Phorest

Would you like to help create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 9,000 hair and beauty salons in the UK, Ireland, Germany, Australia, Finland, the USA and Canada and the platform processes 7 million appointments a month for hair and beauty consumers.

Our system touches every point of the salon experience - from the in-salon software appointment calendar and CRM with a fully integrated marketing suite to staff apps to payments. We are also the window through which the salon provides their end customer with an amazing experience through custom native apps, eCommerce and online bookings. Why? Because we want to help salons find their dream clients and get them back more often and spending more.

The Opportunity

We are seeking a passionate Office Manager to join our team. This is an exciting opportunity for someone who is highly organised, detail-oriented, and passionate about creating a positive work environment. 

As an Office Manager, you will oversee the day-to-day operations of our office (centrally located in North Dublin City centre), ensuring that all administrative tasks are completed efficiently and effectively. You will play a key role in creating a welcoming and productive work environment for the Phorest team and will have the opportunity to make a real impact on the success of our company.

What you will do

• Office Management

  • Act as contact for general facilities queries within the Dublin office

  • Maintain the office and arrange any necessary maintenance/repairs

  • Manage the office budget, procure supplies and maintain printing/photocopying equipment, stationery

  • In charge of facilities management, office layout and responsible for managing office security systems

  • Assist with all logistical arrangements

  • Liaise with the landlord, contractors and suppliers & find cost-effective ways to get the job done

  • Manage the office administrative systems such as the desk management software, front door access system, visitors logs, etc.

  • Ensure all post/files are opened, maintained, archived, and disposed of if necessary (in line with GDPR guidelines)

• Workplace Experience

  • Manage the organisation of Canteen Sessions, Employee Gifting and support Company Events like Summer & Winter Gatherings, Christmas parties and ad-hoc in-office events

  • Bring new ideas to improve the workplace experience globally and help ensure we have a creative, fun and productive working environment

  • Manage ergonomics globally and conduct the necessary ergonomics assessments (training will be provided)

  • Manage access to shared office spaces globally

• Act as Health and Safety Officer for the Phorest Dublin office

  • Arrange First Aid Training, Fire Training, Fire Drills, New Starters H&S training

  • Conduct risk assessments where necessary and action outcomes

  • Respond appropriately to emergencies or urgent issues as they arise and action them as required

• Lead the front-of-house function, ensuring that we provide great service to Phorest colleagues and anyone using the Phorest office

What you bring

• 3+ years experience in a similar role in a busy office environment (experience of a hybrid model preferred)

• Familiarity and working knowledge of G-suite / MS office

• Strong organisational and time management skills

• Relevant health and safety experience (certifications/accreditations would be a plus)

• A team spirit with excellent communication and interpersonal abilities

• Ability to multitask and prioritise tasks effectively

• Experience in managing a team and delegating tasks

• Ability to problem-solve and make decisions independently

• A proactive mindset and ability to take initiative

• Ability to maintain confidentiality and handle sensitive information

Benefits

🧘Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.

💰As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme,  Pension, Life Assurance, and Income Protection.

🚵🏿  We help you travel by providing a bike-to-work scheme and tax saver transport tickets. 

🦸‍♀️We support the women who work in Phorest by offering 2 weeks' leave for Fertility Treatment, Pregnancy Loss and Menopause.

🍼We care for your family and provide Enhanced Maternity and Paternity Benefits. 

🌳 We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources, including LinkedIn learning.

🏠 Moving house? Phorest employees get 3 moving days.

😎 We don’t believe in formal dress codes. We dress the way we like.

Want to learn more about Phorest? Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest. 

Phorest is an equal opportunity employer. Get in touch to ask for more information or to chat about your future with Phorest!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.