Would you like to help create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 9,000 hair and beauty salons in the UK, Ireland, Germany, Australia, Finland, the USA and Canada and the platform processes 7 million appointments a month for hair and beauty consumers.

Our system touches every point of the salon experience - from the in-salon software appointment calendar and CRM with a fully integrated marketing suite to staff apps to payments. We are also the window through which the salon provides their end customer with an amazing experience through custom native apps, eCommerce and online bookings. Why? Because we want to help salons find their dream clients and get them back more often and spending more.

The Opportunity

Outbound sales are a primary element of our company strategy to drive sustainable client growth within our core target segment of premium salons worldwide. As a key member of the global Commercial team, the Outbound Commercial Analyst will play a vital role in supporting Phorest regional divisions in planning, executing and understanding the impact on their Outbound sales activity.

What you will do...

• Work closely with the Commercial Director to implement the Phorest outbound marketing strategy

• Obsess over our global outbound sales performance and proactively identify challenges and opportunities in achieving our commercial targets

• Support all Phorest regional teams to execute on local outbound initiatives and deliver on regional commercial plans

• Become a key stakeholder for each regional sales team in identifying opportunities to build highly relevant target lists of premium salons to ultimately develop and grow our sales pipeline

• Liaise with 3rd party partners to build and manage outbound lists of premium salon prospects

• Build and embellish outbound lists with highly personalised and relevant contact details for premium salon prospects

• Be the global expert on outbound marketing activities and list building, and share learnings and updates across all regional teams

• Prepare and circulate regular reports on global outbound commercial performance, updates on regional activity and be the go-to global person for all things related to outbound

• Periodically present updates on outbound performance to senior leadership

What you will need

• Qualification in a relevant field of business, marketing or business intelligence.

• B2B sales background, ideally in a SaaS environment, would be a plus - with an understanding of sales pipeline development, lead prospecting and outbound sales processes

• Proven ability to perform data-driven analyses including problem statement, data discovery, and result communication.

• Marketing automation experience (Hubspot, Salesforce) is desirable

• Have an ‘always learning’ mindset, really trying to deeply understand and learn the business while helping the business to make data-based decisions

• Excellent presentation and communication skills. You are comfortable explaining technical topics to non-technical users.

Nice-to-haves

• Knowledge of Salesforce and Outreach a major positive

• Salon or salon software background is a plus but not essential

Benefits

• 🧘 Your wellbeing is important to us - we provide private healthcare, an employee assistance program and a free online GP service (WebDoc).

• 💰 As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.

• 🚵🏿 We help you travel by providing a bike to work scheme as well as tax saver transport tickets.

• 🍼 We care for your family and provide Enhanced Maternity and Paternity benefits.

• 🌳 We grow our own timber! We provide a great learning environment including an extensive onboarding program.

• 🤓 Career development is important to us. We even have an in-house L&D team and many online resources including LinkedIn learning.

• 😎 We don’t believe in dress codes.

Want to learn more about Phorest and our interview process? Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest.

Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.